Professional Sherpa Guided Nepal Trekking Tours | Everest & Annapurna

Frequently Asked Question

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Your Questions, Answered

What types of trekking tours do you offer?
We offer a variety of trekking tours, including day hikes, multi-day expeditions, and specialized courses like the Alpinist Course for those looking to develop their mountaineering skills.

If your flight is delayed, inform us immediately. We will adjust your itinerary accordingly.

Absolutely! Let us know your dietary preferences, and we’ll arrange suitable meals for you.

Contact our team or local authorities immediately. We will assist in locating your lost items.

Yes, we provide 24/7 assistance to ensure you have a seamless and stress-free journey.

What payment methods do you accept?

We accept major credit cards, bank transfers, and online payment gateways. Some packages may allow installment plans.

Refund policies depend on the package. Some allow free cancellation within a certain period, while others may have a cancellation fee.

Once payment is processed, changes are generally not allowed. However, for special cases, please contact our support team.

Some tours may have optional add-ons, taxes, or service fees. These will be clearly mentioned before you confirm your booking.

Refund processing times vary depending on the payment method. If delayed, please reach out to our customer service for an update.

1. Do I need a visa for my trip?
We offer a variety of trekking tours, including day hikes, multi-day expeditions, and specialized courses like the Alpinist Course for those looking to develop their mountaineering skills.
We prioritize safety and have protocols in place for emergencies. Our guides carry first aid kits, and we regularly conduct safety briefings before each trek.
While some of our tours are beginner-friendly, others require more experience. We provide detailed descriptions of each trek’s difficulty level to help you choose the right one.
We recommend wearing appropriate clothing (layers), sturdy trekking boots, a daypack, and personal items like sunscreen and a water bottle. A detailed packing list will be provided upon booking.

 

Yes, all our guides are certified professionals with extensive experience in trekking and mountaineering. They are trained in first aid and safety protocols.
Tour packages typically include guides, permits, meals (as specified), and gear rental (if needed). Please check the specific tour details for exact inclusions.
Absolutely! We offer customizable itineraries to suit your preferences. Contact us to discuss your ideal trekking experience.
Our cancellation policy varies depending on the tour. Generally, cancellations made 30 days prior to the tour receive a full refund. Please refer to your booking confirmation for specific details.
You can book a trek through our website or by contacting our customer service team directly. We recommend booking in advance to secure your spot.
Yes, we offer group discounts for bookings of five or more participants. Please reach out for more information.
How do I book a tour package?

You can book a tour through our website, by phone, or by visiting our office. Select your package, provide traveler details, and make a payment to confirm.

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We recommend booking at least 2–3 months in advance for international trips and 1 month for local tours to secure availability.

Yes, you will receive a confirmation email with all travel details, including itinerary, payment receipt, and contact information.

Absolutely! We offer special rates and custom itineraries for group bookings. Contact us for group travel arrangements.

1. Do I need a visa for my trip?
We offer a variety of trekking tours, including day hikes, multi-day expeditions, and specialized courses like the Alpinist Course for those looking to develop their mountaineering skills.
We prioritize safety and have protocols in place for emergencies. Our guides carry first aid kits, and we regularly conduct safety briefings before each trek.
While some of our tours are beginner-friendly, others require more experience. We provide detailed descriptions of each trek’s difficulty level to help you choose the right one.
We recommend wearing appropriate clothing (layers), sturdy trekking boots, a daypack, and personal items like sunscreen and a water bottle. A detailed packing list will be provided upon booking.

 

Yes, all our guides are certified professionals with extensive experience in trekking and mountaineering. They are trained in first aid and safety protocols.
Tour packages typically include guides, permits, meals (as specified), and gear rental (if needed). Please check the specific tour details for exact inclusions.
Absolutely! We offer customizable itineraries to suit your preferences. Contact us to discuss your ideal trekking experience.
Our cancellation policy varies depending on the tour. Generally, cancellations made 30 days prior to the tour receive a full refund. Please refer to your booking confirmation for specific details.
You can book a trek through our website or by contacting our customer service team directly. We recommend booking in advance to secure your spot.
Yes, we offer group discounts for bookings of five or more participants. Please reach out for more information.